These Terms of Service ("Terms") govern your access to and use of the Genexi application and any services offered by Genexi ("we", "us", or "our"). Please read these Terms carefully. By creating an account or using Genexi, you agree to be bound by these Terms and our Privacy Policy.
By downloading, installing, or using Genexi, you confirm that you are at least 13 years of age (or 16 in the European Economic Area), have the legal capacity to enter into a binding agreement, and agree to these Terms of Service in full.
If you are using Genexi on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms, and references to "you" in these Terms apply to that organisation.
If you do not agree to these Terms, do not use the Service. Your continued use of Genexi following any changes to these Terms constitutes acceptance of those changes.
Genexi is a property management mobile application developed by Genexi. Genexi provides the following core features:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice to users.
To use Genexi, you must create an account using a valid email address or via Google OAuth. You are responsible for:
You may not create accounts for purposes of impersonation, fraud, or to circumvent subscription limits. Each account is for a single individual and may not be shared with other persons outside of the household sharing feature.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are used in a manner that harms other users or Genexi.
Genexi offers two subscription tiers:
Photo storage addons are available to Pro subscribers for an additional monthly fee (+$5/month for 2,500 photos or +$10/month for 5,000 photos).
Billing: Subscriptions are billed monthly or annually through the Apple App Store or Google Play Store. You authorise the respective platform to charge your payment method on a recurring basis until you cancel.
Cancellation: You may cancel your subscription at any time through your device's App Store or Google Play subscription management settings. Upon cancellation, your subscription will remain active until the end of the current billing period, after which your account will revert to the Free tier. We do not offer pro-rated refunds for mid-period cancellations.
Downgrade Behaviour: If you exceed Free tier limits after downgrading from Pro, you will be able to view your existing data but cannot add new items until you are within the Free tier limits.
Price Changes: We will notify you at least 30 days in advance of any price increases. Continued use of the Service after a price increase constitutes acceptance of the new price.
You agree to use Genexi only for lawful purposes and in a manner consistent with these Terms. You may not:
Violations of this Acceptable Use policy may result in immediate account suspension or termination without refund.
You retain full ownership of all data, photos, text, and other content you input into Genexi ("User Content"). By using the Service, you grant Genexi a limited, non-exclusive, royalty-free licence to store, process, and transmit your User Content solely for the purpose of providing the Service to you.
We do not claim ownership of your User Content, do not use it for advertising or marketing purposes, and do not share it with third parties except as described in our Privacy Policy.
You are responsible for ensuring that any User Content you upload — including photos, property addresses, and asset descriptions — does not infringe the intellectual property rights or privacy rights of any third party.
You may export your data (expense records via CSV, insurance PDFs) at any time from within the app. Upon account deletion, all User Content is permanently deleted from our systems within 30 days.
Genexi allows you to invite other users to access your property data using invite codes or QR codes. By using household sharing features, you acknowledge and agree that:
If a household dispute arises regarding property data, we are unable to arbitrate or make determinations about ownership. We may assist with technical access issues upon verification of account ownership.
Genexi allows Pro users to generate PDF reports of property assets for insurance documentation purposes. Important disclaimers:
The Genexi application, including its design, branding, user interface, source code, algorithms, and all content created by Genexi (excluding User Content), is the intellectual property of Genexi and is protected by applicable copyright, trademark, and other intellectual property laws.
"Genexi", "GENEXI", and associated logos are trademarks of Genexi. You may not use our trademarks without prior written permission from Genexi.
Subject to your compliance with these Terms and payment of applicable subscription fees, Genexi grants you a limited, non-exclusive, non-transferable, revocable licence to use the Genexi application for your personal, non-commercial property management purposes. This licence does not permit you to: resell the Service, sublicence it, copy or modify the application, or use it to build a competing product.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, GENEXI DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Service will be uninterrupted or error-free; (b) data stored in Genexi will not be lost due to technical failures; (c) insurance PDF reports will be accepted by any insurer; or (d) financial data tracked in Genexi is accurate for tax or legal purposes.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GENEXI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO GENEXI IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, the above limitations apply to the fullest extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless Genexi, its officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable laws or the rights of any third party.
Termination by You: You may stop using the Service at any time and delete your account from within the app (Profile → Settings → Account → Delete Account). Deletion is permanent and irreversible. All your property data, assets, photos, expenses, and records will be permanently deleted from our systems within 30 days.
Termination by Genexi: We may suspend or terminate your access to the Service at any time, with or without cause, with reasonable notice where practicable. Grounds for termination include but are not limited to: violation of these Terms, non-payment of subscription fees, fraudulent activity, or behaviour that harms other users or Genexi.
Upon termination, your right to use the Service immediately ceases. If your account is terminated for cause, you will not be entitled to a refund of any prepaid subscription fees. If we terminate your account without cause, we will provide a pro-rated refund for the unused portion of your current billing period.
Sections 9 (Intellectual Property), 10 (Disclaimers), 11 (Indemnification), and 13 (Governing Law) shall survive termination.
These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Genexi is registered, without regard to conflicts of law principles.
Before initiating any formal dispute, you agree to contact us at support@genexi.com and attempt to resolve the matter informally. Most concerns can be resolved this way within a reasonable timeframe.
If a dispute cannot be resolved informally, you agree that it shall be resolved by binding arbitration under the rules of a recognised arbitration body, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction for matters involving intellectual property infringement, data security, or breach of confidentiality obligations.
Class Action Waiver: You agree that any dispute resolution will be conducted on an individual basis and not as part of a class, consolidated, or representative action.
Nothing in this section limits any rights you may have under applicable consumer protection laws that cannot be waived by contract.
We may update these Terms of Service from time to time. When we make material changes, we will:
Your continued use of Genexi after the effective date of updated Terms constitutes your acceptance of those changes. If you do not agree to the new Terms, you must stop using the Service before they take effect.
Questions about these Terms? Contact: support@genexi.com
This End User Licence Agreement ("EULA") is a legal agreement between you and Genexi governing your use of the Genexi application downloaded from the Apple App Store or Google Play Store. This EULA supplements the Terms of Service above.
Subject to your compliance with these Terms, Genexi grants you a limited, non-exclusive, non-transferable, revocable licence to download and use the Genexi application on devices you own or control, solely for your personal, non-commercial property management use.
You may not:
If you downloaded Genexi from the Apple App Store, the following additional terms apply:
If you downloaded Genexi from Google Play, the following additional terms apply:
Genexi may release updates or new versions of Genexi from time to time through the App Store or Google Play. Updates are subject to this EULA unless a separate licence accompanies the update.
This EULA is effective until terminated. Your rights under this EULA will terminate automatically without notice if you fail to comply with any of its terms. Upon termination, you must cease all use of the application and delete all copies from your devices.
THE APPLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. GENEXI EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GENEXI BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APPLICATION.
For any questions about this EULA, contact Genexi at: support@genexi.com